Welcome to another installment of the Small Things series. This time the tale is about news aggregation giant, Digg.com, who for some reason seems to be shooting itself to the leg by introducing CAPTCHA to the login process.
The sole reason of existence for CATPCHA is to shoot down non-human users, since the computer supposedly can’t figure out the actual letters/words in CAPTCHA field, thus it’s usually used in user registration forms. Though, I’m not sure how long this feature has been in the login form since I really haven’t logged in to Digg for a while.
Now, while I’m sure there is some sort of reason to this kind of use (one being bot(s) using “fake” accounts to login and digg up certain stories) I’m not so sure if the end result is right on this occasion. The immediate effect on myself was that after several attempts to trying to remember my password I eventually gave up and moved on without ever logging in. Why? One of the reasons was clearly the habit of logging in generally includes entering your username and password and pressing enter, first I didn’t even see the whole field completely. When I noticed the CATPCHA test I practically gave up after trying two times. Why? Because even though the process of trying couple of different mutations of the password is not that complicated and tedious, the CATPCHA instantly morphed the whole task into something that really demands my immediate attention to get through the simplest of tasks in online world.
Could this be avoided? Why not just use the massive statistics that is the backend of Digg and just start forming patterns? At some scale this is already done, confirmed by Kevin Rose at Diggnation (in some random episode), then apply that data and try to force diggers who always end up digging the same stories to do the CATPCHA before digging. If they fail repeatedly that would identify them as bot accounts, which could lead to suspension. It’s hardly a perfect solution but it’s something that wouldn’t punish the regular users.
Rule of Mint: If you have to start complicating the user experience because of a small group of users, and thus penalizing the larger part of the audience, there’s inherent problems within the system itself.
Welcome to the small things, covering the small things in the area of user interfaces that without no apparent reason (at least usually), one way or another hinder the user experience.
Todays receipe: Google Chrome + lots of open tabs + missing title bar
I’m a power user of tabs (like everyone who has seen any of my browser windows open knows), which means that many times in a day, all of my tabs are so small that only the first letter of the page title is shown, like so:
Now, you would get the same kind problem with any browser, but that is not the problem I’m referring to. The problem becomes evident when you are say, reading a longer article and you want to check what was the title of the article, or have lots of pages open from the same site and have to distinguish the difference between them. Normally (Firefox, IE and whatnot) you would just glance the title bar of the window and be done with it, this method however doesn’t work with Google Chrome since it’s lacking the title bar. What you have to do in Chrome is you either look around the page, to find a clue about the title of the page or hover the mouse pointer over the tab for few seconds, until the title appears as a tooltip.
Continue reading “Small things: Google Chrome page titles”
For some time now people (analysts?) have been predicting the death of a computer mouse, by touchscreen and lately by multi-touch. I’m, however, going to claim that both of those technologies are absolutely outgunned by a simple Logitech. And as a cherry on the top, I’m going to give my take on the computer mouse killer.
Why touch-technology has lost already
The statement that simple touch technology is going to be replacing the mouse is just simply dimwitted. Why? Simply because they are used in two completely different context: Whereas touch-screen rock the handheld world, computer mouse reigns as the sole emperor of the desktop computing. Don’t get me wrong, I absolutely love touchscreens and even multi-touch, however, neither of them have the power or the ergonomics of even the simplest 5€ mouse, when it comes to desktop computing. Just think of the time you use your computer daily; 2 hours? 4 hours? For me it would be something like 8-10 hours. Now, keep your hand pointed to the screen, as you would be clicking a button on it, and see how long you can go. Now, do the same test with the mouse. See the difference? On continuous use, mouse wins hands down. Sure, touchscreens are intuitive but when it comes to desktop use, they just suck. Unless. And this is big if, unless the whole paradigm of desktop computing changes to something drastically different.
Then what?
Continue reading “Killing the mouse. And no, it’s not touchscreens.”
Today I stumbled upon an article (Apple vs. Palm) in Engadget, where they analyze the rather blunt patent infringement threat that Apple made towards Palm (and Android) when asked what do they think of ‘em. Now, I’ve never been a particular fan of software related patents, just because you basically seem to be able to patent anything, be it simple or complicated. However, now I’ve got new pet peeve: user interface patents. (I try to keep this short, as I have tendency to rant…)
Patents, bad!
Patents started as a way to protect something that was basically expensive and time consuming invention to develop, and could be copied by competitors thus earning unfair edge; gaining new tech without the resources spent for actual research. In those golden ages patents were good, in fact, in many cases they were essential for upstarts and thus healthy market. The problem comes when they are applied directly to the fuzzy world of IT; they just don’t work. In fact, they start to work against the market, restricting the possibilities of upstarts and fortifying the big companies. Basically, patents have become a stick that you keep beating your competitors with, by patenting everything and all you absolutely can. *wham* *bam*
Continue reading “Is Apple becoming evil?”
Every now and then you just stumble upon something that you just can’t keep your mouth shut, even though it would be completely inappropriate to talk about it in the current context. Don’t you? I know I do. So… Enter the random thoughts part of the blog.
I spent sizeable chunk of today entertaining myself via YouTube. Me being the geek that I am, the entertainment didn’t involve videos that would actually have some entertainment values, instead amongst others I watched F-Secure Labs videos, featuring Mikko Hyppönen. Pretty interesting stuff, like the retaliation function of Storm botnet or the Targeted attacks; Using SQL injection (or any other type of attack) just for data gathering purposes (just like recon in the army), to prepare for the actual attack, thus making it personalized and more effective. Which email would you rather open, a random mail with weird topic or a mail from your coworker, talking about the project that you are working on? It seems to me that computer viruses are evolving on accelerated pace.
At the moment these are just couple of targeted attacks, and even those were directed to companies, the masses are still getting the anonymous “Click here” -link treatment. However, there is certain what if scenario where data gathering and “AI” are meshed together, and this might change everything in social webspace. Permanently.
Continue reading “Offtopic of the day: Viruses to permanently change social networking?”
The video itself is quite old, circa 2007 (old in internet time and/or in multi-touch time), but I wanted still to post it since it illustrates nicely the way how at the moment multi-touch seems to be more of an evolutionary hit and miss than actually a step forward. The video in question is quite nice project, from couple of students from India, their aim is to create whole new Operating System based on multi-touch. Now, that’s quite a goal, and all the respect for that, but it seems that in the same time it’s also the downfall of the project. At least when looking it from the perspective of usability .
Head on forward for video and more analysis
Continue reading “State of the Union – Multi-touch, Independence Day (the movie) of usability”
I’ve been throwing this concept back and forth for about 6 months now, thinking if I should just publish it or try to develop it further before publishing. Well, since I don’t have the proper resources nor the time to develop it further at this point, maybe it’s just easier to publish it. So here we go, natural zooming for digital displays:
You know how you look n picture and there is n detail you want to see, like the subjects face? You squint your eyes and maybe look closer to the picture. How about harnessing this natural habit to user interface? And why hasn’t no-one done that yet?
Here is the basic idea in rough scetch:
Read on.
Continue reading “Enhancing natural behaviour – Natural zooming, anyone?”
